My Resource Search

Harnessing the Power of the National Uninsured and Underinsured Resource Directories

The Idea

The Patient Advocate Foundation focused on creating a resource, which would harness the power of the National Uninsured, and Underinsured Resource Directories. The goal was to create a platform that allowed both insured and uninsured patients the ability to quickly identify the community, national and charity programs that can assist in their healthcare needs.

Focusing on patients currently experiencing a health crisis, or providers who want to guide their patients to programs that may be able to reduce their barriers to care, My Resource Search was born.


Directory Search
Adobe PhoneGap

The Process

Before the development process began, backend software structures for the project were presented and discussed. Doing so allowed clear communication on the benefits and drawbacks of each option, along with a comparative price structures. Leveraging PhoneGap development technology allowed for a combination of price, functionality, design, and ease of update benefits across iOS and Android operating systems.

Developing and sourcing over 35 assistance categories to choose from, the app aimed to allow patients to quickly narrow resources to those that offer the exact help they needed – including options like screening services, insurance policy options, financial assistance for housing, utilities and transportation, clinical trial or medication assistance.

The project was successfully completed in two phases, spanning from initial conception to deployment, and included design, development, database integration, training, support, and coordination with app stores to facilitate the deployment.

Zco was absolutely a pleasure to work with as they were highly organized and kept our team continually aware of the project timeline and project deliverables that were upcoming. They were able to anticipate problems and present solutions in a timely manner, and many times even before they were identified by our staff. We were pleasantly surprised at how easy the relationship and project became once Zco was on board; we plan to use them again for all our mobile app future needs.

– Kelly Alvord, Patient Advocate Foundation

The Results

The My Resource Search app offers easy one-touch access to professional case managers for individual support and solutions to healthcare barriers. The app provides direct and free access to the published tip booklets for the uninsured or underinsured patients written by expert case managers at Patient Advocate Foundation.

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